Da un paio di giorno ho un problema.Non riesco più a lavorare su word perchè appena apro il programma mi si impalla e in automatico mi appare la schermata "recupero file" e "invio segnalazione errori"(per la precisione è un temporaneo .cvr).Ho fatto una scansione con nod32,una con ad-aware ma niente.Nei processi ho trovato IEXPLORER.EXE(scritto in maiuscolo;c'è anche explore.exe) e la cpu al 100%.Ho pensato fosse dovuto anche a questo ma seguendo le discussioni sul forum e provando le soluzioni consigliate il problema persiste.
Cosa fare?
Help me
questo è il log di hajackthis

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16.25.05, on 25/01/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Sygate\SPF\smc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\gearsec.exe
C:\Programmi\Eset\nod32krn.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Eset\nod32kui.exe
C:\Programmi\File comuni\Real\Update_OB\evntsvc.exe
C:\Programmi\MSN Messenger\usnsvc.exe
C:\Documents and Settings\Nello.NELLOPC\Documenti\File ricevuti\programmi\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [nod32kui] C:\Programmi\Eset\nod32kui.exe /WAITSERVICE
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [msnmsgr] "C:\Programmi\MSN Messenger\msnmsgr.exe" /background
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O16 - DPF: {112857FE-03FF-11D5-9A3F-0080C8D85044} (GameDesire Solitaires) - http://194.244.16.123/g_bin/eng/solitaire_2_0_0_28.cab
O16 - DPF: {41ACD49D-1974-791A-0981-AA9872721044} (Ganymede Board Games) - http://194.244.16.123/g_bin/eng/boards_2_0_0_34.cab
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/IT-IT/.../GAME_UNO1.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/wind...?1198154783125
O16 - DPF: {83AFB5CA-ED35-11D4-A452-0080C8D85045} (GameDesire Poker Games) - http://194.244.16.123/g_bin/eng/poker_2_0_0_48.cab
O16 - DPF: {A854AD6D-6DB5-41FB-8044-0BD38092A007} (Ganymede Sudoku) - http://194.244.16.123/g_bin/eng/sudoku_2_0_0_15.cab
O16 - DPF: {A9ED6AA2-D9D4-4D71-9586-E293E2E3580B} (GameDesire Marbles&Diamonds&Runes) - http://194.244.16.123/g_bin/eng/marbles_2_0_0_32.cab
O16 - DPF: {AC120B1D-9411-4111-AF52-118052D85D45} (GameDesire Darts Games) - http://194.244.16.123/g_bin/eng/darts_2_0_0_40.cab
O16 - DPF: {BFA1F11D-3121-AFE1-4112-894323212DAC} (GameDesire Word Games) - http://194.244.16.123/g_bin/eng/words_2_0_0_51.cab
O16 - DPF: {BFA1F11D-3121-AFE1-4112-983219421AEF} (GameDesire 1Player Word Games) - http://194.244.16.123/g_bin/eng/word...e_2_0_0_48.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
O16 - DPF: {E23FABEE-12E3-33DA-DA12-195DAC123984} (GameDesire Mahjong) - http://194.244.16.123/g_bin/eng/mahjong_2_0_0_29.cab
O16 - DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: gearsec - GEAR Software - C:\WINDOWS\system32\gearsec.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Unknown owner - C:\Programmi\Eset\nod32krn.exe
O23 - Service: Prime95 Service - Unknown owner - C:\Documents and Settings\Nello.NELLOPC\Desktop\PRIME95.EXE (file missing)
O23 - Service: Sygate Personal Firewall Pro (SmcService) - Sygate Technologies, Inc. - C:\Programmi\Sygate\SPF\smc.exe

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