Internet Explorer componenti aggiuntivi sempre disinstallati

[cubalibre]

Ciao,
mi ritrovo con Explorer che non si collega ad internet .... mi dice di avere sempre i componenti aggiuntivi disinstallatati e non c'è verso di rimediare in alcun modo. Quando guardo l'elenco dei componenti ne trovo alcuni che sono in realtà abilitati e quindi penso che non sia vero quello che dice Explorer perchè magari è stato infettato da qualche virus o simile.
Tra l'altro ho fatto una scansione con Malerbytes ed ha trovato 11 elementi infetti che ho rimosso Non riesco neanche ad installare la stampante....
Cosa posso fare?
aiutooooooooo!

Nico

[Conetti]

Ciao, scansiona con HiJackThis e posta il log ottenuto.

[cubalibre]

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 0.22.26, on 17/05/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\File comuni\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Programmi\File comuni\EPSON\EBAPI\SAgent2.exe
C:\Programmi\LogMeIn\x86\RaMaint.exe
C:\Programmi\LogMeIn\x86\LogMeIn.exe
C:\Programmi\LogMeIn\x86\LMIGuardian.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe
C:\Programmi\File comuni\Ulead Systems\DVD\ULCDRSvr.exe
C:\Programmi\TuneUp Utilities 2010\TuneUpUtilitiesApp32.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Programmi\HP\HP Software Update\HPWuSchd2.exe
C:\Programmi\IncrediMail\bin\IncMail.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\IncrediMail\bin\IMApp.exe
C:\PROGRA~1\SONYER~1\MOBILE~1\DbgOut.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\System32\dmadmin.exe
C:\download\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mystart.incredimail.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Programmi\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: Click-to-Call BHO - {5C255C8A-E604-49b4-9D64-90988571CECB} - C:\Programmi\Windows Live\Messenger\wlchtc.dll
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Max IT Toolbar - {d22b76bb-abbd-4eb6-9bbb-f387bf27f76b} - C:\Programmi\P2P_Max_IT\tbP2P0.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Programmi\Windows Live\Toolbar\wltcore.dll
O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Programmi\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Programmi\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [avast5] C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [HP Software Update] C:\Programmi\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [IncrediMail] C:\Programmi\IncrediMail\bin\IncMail.exe /c
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-21-725345543-1390067357-682003330-1006\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe (User 'GIANLUCA')
O4 - HKUS\S-1-5-21-725345543-1390067357-682003330-1006\..\Run: [msnmsgr] "C:\Programmi\Windows Live\Messenger\msnmsgr.exe" /background (User 'GIANLUCA')
O4 - HKUS\S-1-5-21-725345543-1390067357-682003330-1006\..\Run: [IncrediMail] C:\Programmi\IncrediMail\bin\IncMail.exe /c (User 'GIANLUCA')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O9 - Extra button: (no name) - {16930DCA-0910-4C00-86FF-0C73872D4ABA} - javascript:window.location.href="http://www.scaricandomp3.com/link/" (file missing)
O9 - Extra 'Tools' menuitem: Scaricando MP3 - {16930DCA-0910-4C00-86FF-0C73872D4ABA} - javascript:window.location.href="http://www.scaricandomp3.com/link/" (file missing)
O9 - Extra button: Inserisci blog - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: Inserisci &blog in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Programmi\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Scaricando MP3 - {810B72CB-566A-409B-B6A3-31F720C16FAE} - C:\WINDOWS\System32\Scaricando MP3 (file missing)
O9 - Extra button: (no name) - {A2199168-22AC-44A3-BA5F-8A83E693FEBF} - javascript:window.location.href="http://www.cercasulweb.com/itmp3/" (file missing)
O9 - Extra 'Tools' menuitem: Cersa Sul Web - {A2199168-22AC-44A3-BA5F-8A83E693FEBF} - javascript:window.location.href="http://www.cercasulweb.com/itmp3/" (file missing)
O9 - Extra button: Selezione intelligente HP - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Programmi\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: ScaricaMP3 - {EF6D6AE3-2625-40D6-A5AB-920DFD2DAF8C} - C:\Documents and Settings\ROBERTA_2\Dati applicazioni\ScaricaMP3[1].exe (file missing)
O9 - Extra button: Cersa Sul Web - {F4445FEB-6D20-47CB-9ACF-9D142A7F680A} - C:\WINDOWS\System32\Cersa Sul Web (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.libero.it
O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/IT-IT/.../GAME_UNO1.cab
O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://kiw.imgag.com/imgag/cp/install/crusher-kiwen.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Programmi\File comuni\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Programmi\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Programmi\File comuni\EPSON\EBAPI\SAgent2.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Programmi\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio iPod (iPod Service) - Apple Inc. - C:\Programmi\iPod\bin\iPodService.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Programmi\LogMeIn\x86\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Programmi\LogMeIn\x86\LogMeIn.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programmi\File comuni\PCSuite\Services\ServiceLayer.exe
O23 - Service: TuneUp Drive Defrag Service (TuneUp.Defrag) - TuneUp Software - C:\Programmi\TuneUp Utilities 2010\TuneUpDefragService.exe
O23 - Service: TuneUp Utilities Service (TuneUp.UtilitiesSvc) - TuneUp Software - C:\Programmi\TuneUp Utilities 2010\TuneUpUtilitiesService32.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Programmi\File comuni\Ulead Systems\DVD\ULCDRSvr.exe

--
End of file - 9086 bytes

[Conetti]

Ciao, Fixa con HiJackThis le seguenti voci:

O2 - BHO: Max IT Toolbar - {d22b76bb-abbd-4eb6-9bbb-f387bf27f76b} - C:\Programmi\P2P_Max_IT\tbP2P0.dll
O2 - BHO: SWEETIE - {EEE6C35C-6118-11DC-9C72-001320C79847} - C:\Programmi\SweetIM\Toolbars\Internet Explorer\mgToolbarIE.dll
O9 - Extra button: (no name) - {16930DCA-0910-4C00-86FF-0C73872D4ABA} - java-script:window.location.href="http://www.scaricandomp3.com/link/" (file missing)
O9 - Extra 'Tools' menuitem: Scaricando MP3 - {16930DCA-0910-4C00-86FF-0C73872D4ABA} - java-script:window.location.href="http://www.scaricandomp3.com/link/" (file missing)
O9 - Extra button: Scaricando MP3 - {810B72CB-566A-409B-B6A3-31F720C16FAE} - C:\WINDOWS\System32\Scaricando MP3 (file missing)
O9 - Extra button: (no name) - {A2199168-22AC-44A3-BA5F-8A83E693FEBF} - java-script:window.location.href="http://www.cercasulweb.com/itmp3/" (file missing)
O9 - Extra 'Tools' menuitem: Cersa Sul Web - {A2199168-22AC-44A3-BA5F-8A83E693FEBF} - java-script:window.location.href="http://www.cercasulweb.com/itmp3/" (file missing)
O9 - Extra button: ScaricaMP3 - {EF6D6AE3-2625-40D6-A5AB-920DFD2DAF8C} - C:\Documents and Settings\ROBERTA_2\Dati applicazioni\ScaricaMP3[1].exe (file missing)
O9 - Extra button: Cersa Sul Web - {F4445FEB-6D20-47CB-9ACF-9D142A7F680A} - C:\WINDOWS\System32\Cersa Sul Web (file missing)
O16 - DPF: {BD8667B7-38D8-4C77-B580-18C3E146372C} (Creative Toolbox Plug-in) - http://kiw.imgag.com/imgag/cp/install/crusher-kiwen.cab

Disinstalla da Start --> Pannello Di Controllo --> Installazione Applicazioni i software Incredimail e Tune Up Utilities 2010 (oltre a programmi/Toolbar inutili).
Esegui una scansione mediante l'antivirus e mediante Spybot Search & Destroy, eliminando eventuali voci rilevate.
Successivamente pulisci l'HDD con CCleaner e correggi, tramite la funzione "Registro", eventuali problemi rilevati al Registro Di Sistema.
Riavvia il Pc e posta un nuovo log di HiJackThis.
Come si evolve la situazione?
Fammi sapere