Rimuovere instant-access e NaviPromo

[angela65]

ciao non so come lo installato ma non riesco a rimuovere vado su pannello di controllo e faccio rimuovi mi porta su internet ma mi dice pericolo cosa devo fare per favore ho letto che è una connessione pericolosa ho fatto tutto ma niente ance in modalità provvisoria ma non sono riuscita a niente sono sempre io ce combino guai - e un icona con la (e) come internet e ce scritto instant-acces

[angela65]

Originariamente inviato da angela65
ciao non so come lo installato ma non riesco a rimuovere vado su pannello di controllo e faccio rimuovi mi porta su internet ma mi dice pericolo cosa devo fare per favore ho letto che è una connessione pericolosa ho fatto tutto ma niente ance in modalità provvisoria ma non sono riuscita a niente sono sempre io ce combino guai - e un icona con la (e) come internet e ce scritto instant-acces

[angela65]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14.42.43, on 11/07/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programmi\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Programmi\Lavasoft\Ad-Aware 2007\AAWTray.exe
C:\Programmi\NavNT\defwatch.exe
C:\WINDOWS\system32\HPConfig.exe
C:\Programmi\HPQ\Notebook Utilities\HPWirelessMgr.exe
C:\WINDOWS\system32\cba\pds.exe
C:\Programmi\NavNT\rtvscan.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Programmi\Spyware Terminator\sp_rsser.exe
C:\WINDOWS\system32\cba\xfr.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb1 1.exe
C:\Programmi\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon06.exe
C:\WINDOWS\system32\carpserv.exe
C:\Programmi\HP\HP Software Update\HPWuSchd2.exe
C:\Programmi\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\WINDOWS\system32\rundll32.exe
C:\Programmi\NavNT\vptray.exe
C:\WINDOWS\tppaldr.exe
C:\Programmi\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Programmi\Java\jre1.6.0_05\bin\jusched.exe
C:\Programmi\File comuni\Ahead\lib\NMBgMonitor.exe
C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\DAEMON Tools Lite\daemon.exe
C:\Programmi\Nokia\Nokia PC Suite 6\PCSync2.exe
C:\Programmi\Nokia\Nokia PC Suite 6\PCSuite.exe
C:\documents and settings\user\impostazioni locali\dati applicazioni\rozwrfze.exe
C:\Programmi\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Programmi\InterVideo\Common\Bin\WinCinemaMgr.ex e
C:\Programmi\Trust\MI-7200L Wireless Laser Mouse\panel.exe
C:\Programmi\TechSmith\SnagIt 8\SnagIt32.exe
C:\PROGRA~1\WIDCOMM\BLUETO~1\BTSTAC~1.EXE
C:\Programmi\PC Connectivity Solution\ServiceLayer.exe
C:\Programmi\TechSmith\SnagIt 8\TSCHelp.exe
C:\Programmi\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Programmi\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Programmi\TechSmith\SnagIt 8\SnagPriv.exe
C:\Programmi\File comuni\Nokia\MPAPI\MPAPI3s.exe
C:\Programmi\Lavasoft\Ad-Aware 2007\Ad-Watch2007.exe
C:\Programmi\Nokia\Nokia PC Suite 6\OneTouchAccess.exe
C:\Programmi\Mozilla Firefox\firefox.exe
C:\Documents and Settings\User\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.crawler.com/search/ie.aspx?tb_id=60076
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,CustomizeSearch = http://dnl.crawler.com/support/sa_cu...spx?TbId=60076
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://dnl.crawler.com/support/sa_cu...spx?TbId=60076
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/info/e-center-p
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer fornito da Alice
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - URLSearchHook: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\Programmi\Crawler\Toolbar\ctbr.dll
R3 - URLSearchHook: Yahoo! ¤u¨ã¦C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: SnagIt Toolbar Loader - {00C6482D-C502-44C8-8409-FCE54AD9C208} - C:\Programmi\TechSmith\SnagIt 8\SnagItBHO.dll
O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\Programmi\Crawler\Toolbar\ctbr.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Programmi\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\programmi\google\googletoolbar1.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\it\msntb.dll

[angela65]

3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Programmi\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\it\msntb.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\programmi\google\googletoolbar1.dll
O3 - Toolbar: Toolbar &Crawler - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\Programmi\Crawler\Toolbar\ctbr.dll
O3 - Toolbar: Yahoo! ¤u¨ã¦C - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: SnagIt - {8FF5E183-ABDE-46EB-B09E-D2AAB95CABE3} - C:\Programmi\TechSmith\SnagIt 8\SnagItIEAddin.dll
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb1 1.exe
O4 - HKLM\..\Run: [HPHUPD06] C:\Programmi\HP\{AAC4FC36-8F89-4587-8DD3-EBC57C83374D}\hphupd06.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Programmi\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHmon06] C:\WINDOWS\System32\hphmon06.exe
O4 - HKLM\..\Run: [CARPService] carpserv.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Programmi\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Programmi\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Programmi\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [vptray] C:\Programmi\NavNT\vptray.exe
O4 - HKLM\..\Run: [TPP Auto Loader] C:\WINDOWS\tppaldr.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SpywareTerminator] "C:\PROGRA~1\SPYWAR~1\SpywareTerminatorShield. exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre1.6.0_05\bin\jusched.exe "
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Programmi\File comuni\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [swg] C:\Programmi\Google\GoogleToolbarNotifier\1.2.1128 .5462\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Programmi\DAEMON Tools Lite\daemon.exe"
O4 - HKCU\..\Run: [DWQueuedReporting] "C:\PROGRA~1\FILECO~1\MICROS~1\DW\dwtrig20.exe " -t
O4 - HKCU\..\Run: [Nokia.PCSync] "C:\Programmi\Nokia\Nokia PC Suite 6\PCSync2.exe" /NoDialog
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Programmi\Nokia\Nokia PC Suite 6\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [rozwrfze] c:\documents and settings\user\impostazioni locali\dati applicazioni\rozwrfze.exe rozwrfze
O4 - HKCU\..\Run: [Instant Access] C:\WINDOWS\system32\nsinet.exe /res
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\Policies\Explorer\Run: [*windows update] wuarclt.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\Policies\Explorer\Run: [*windows update] wuarclt.exe (User 'Default user')
O4 - Global Startup: Avvio veloce di Adobe Reader.lnk = C:\Programmi\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: InterVideo WinCinema Manager.lnk = C:\Programmi\InterVideo\Common\Bin\WinCinemaMgr.ex e
O4 - Global Startup: MI7200L.lnk = ?
O4 - Global Startup: SnagIt 8.lnk = C:\Programmi\TechSmith\SnagIt 8\SnagIt32.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra button: Alice - {D1F119BC-B115-42DE-84AE-2A6D60527E25} - http://gw.aliceadsl.it/alice (file missing) (HKCU)
O12 - Plugin for .UVR: C:\Programmi\Internet Explorer\Plugins\NPUPano.dll
O14 - IERESET.INF: START_PAGE_URL=http://gw.aliceadsl.it/home
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Programmi\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.co...?1100014323056
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/actives...ree/asinst.cab
O16 - DPF: {9D0A9D98-5221-430A-A02D-76F0827C82D1} - http://www.dialer-shop.com/im2/hentai.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/Ms...Downloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{9037D9BD-F44E-4A76-8C2D-94C0BCED4BC3}: NameServer = 213.230.128.222 213.230.129.94
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\Programmi\Crawler\Toolbar\ctbr.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Programmi\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Programmi\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Programmi\NavNT\defwatch.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: HP Configuration Interface Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\system32\HPConfig.exe
O23 - Service: HPWirelessMgr - Hewlett-Packard Co. - C:\Programmi\HPQ\Notebook Utilities\HPWirelessMgr.exe
O23 - Service: Intel File Transfer - Intel Corporation - C:\WINDOWS\system32\cba\xfr.exe
O23 - Service: Intel PDS - Intel Corporation - C:\WINDOWS\system32\cba\pds.exe
O23 - Service: Norton AntiVirus Server - Symantec Corporation - C:\Programmi\NavNT\rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programmi\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Programmi\Spyware Terminator\sp_rsser.exe

--
End of file - 12898 bytes

[Deifobe]

scarica navilog1.exe_il mafioso sul desktop e installalo
Scarica anche CCleaner

1) esegui hijackthis e fixa:

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKCU\..\Run: [Instant Access] C:\WINDOWS\system32\nsinet.exe /res
O4 - HKUS\S-1-5-18\..\Policies\Explorer\Run: [*windows update] wuarclt.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Policies\Explorer\Run: [*windows update] wuarclt.exe (User 'Default user')
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O16 - DPF: {9D0A9D98-5221-430A-A02D-76F0827C82D1} - http://www.dialer-shop.com/im2/hentai.cab

2) elimina i files
C:\WINDOWS\system32\nsinet.exe
C:\WINDOWS\system32\wuarclt.exe

3) Riavvia il computer in modalità provvisoria: all'avvio del pc, prima che inizi a caricare Windows, premi ripetutamente F8. Uscirà la finestra del menu Opzioni avanzate di Windows => scegli modalità provvisoria (usa il tasto freccia ^).

Esegui Navilog1 e scegli l'opzione 4, inserisci il nome rozwrfze e confermalo ridigitandolo quando richiesto.

(ATTENZIONE , entrambe le volte che lo digiti non devi sbagliare a scrivere il nome altrimenti dovrai ripetere tutta la procedura perchè non verrà eliminato alcun file..).

A questo punto, ripulirà il pc dai file infetti.
Quando finisce, riavvia il pc in modalità normale

4) Svuota C:\WINDOWS\Prefetch

5) Ripulisci con CCleaner i file temporanei e cookie (eseguilo 2 volte).

6) In modalità normale, riesegui Navolog1. Scegli la lingua e, al menù di scelta seleziona l'opzione 1 (non scegliere le altre). Ad un certo punto uscirà una scritta "Analysis ... Terminate", premi un tasto come richiesto e si aprirà un file di testo (il rapporto della scansione che dovrai postare).

ciao

[angela65]

ciao intanto ti ringrazio per la tua disponibilità in tutto posto il reporter a volevo chiederti ma adesso se vado su pannello dicontrollo me lo farà disistallare?
Search Navipromo version 3.6.0 began on 11/07/2008 at 20.19.02,65

!!! Warning, this report may include legitimate files/programs !!!
!!! Post this report on the forum you are being helped !!!
!!! Don't continue with removal unless instructed by an authorized helper !!!
Fix running from C:\Programmi\navilog1
Actual User Account : "User"

Updated on 27.06.2008 at 23h00 by IL-MAFIOSO


Microsoft Windows XP [Versione 5.1.2600]
Version Internet Explorer : 7.0.5730.13
Filesystem type : NTFS

Search done in normal mode

*** Searching for installed Software ***


*** Search folders in "C:\WINDOWS" ***


*** Search folders in "C:\Programmi" ***


*** Search folders in "c:\docume~1\alluse~1\datiap~1" ***


*** Search folders in "c:\docume~1\alluse~1\menuav~1\progra~1" ***


*** Search folders in "C:\Documents and Settings\User\datiap~1" ***


*** Search folders in "C:\Documents and Settings\User\impost~1\datiap~1" ***


*** Search folders in "C:\Documents and Settings\User\menuav~1\progra~1" ***

*** Search with Catchme-rootkit/stealth malware detector by gmer ***
for more info : http://www.gmer.net

No file found


*** Search with GenericNaviSearch ***
!!! Possibility of legitimate files in the result !!!
!!! Must always be checked before manually deleting !!!

* Scan in "C:\WINDOWS\system32" *

* Scan in "C:\Documents and Settings\User\impost~1\datiap~1" *



*** Search files ***



*** Search specific Registry keys ***


*** Complementary Search ***
(Search specific files)

1)Search new Instant Access files :


2)Heuristic Search :

* In "C:\WINDOWS\system32" :


* In "C:\Documents and Settings\User\impost~1\datiap~1" :


3)Certificates Search :

Egroup certificate not found !
Electronic-Group certificate not found !
OOO-Favorit certificate not found !
Sunny-Day-Design-Ltd certificate not found !

4)Search known files :



*** Search completed on 11/07/2008 at 20.32.04,87 ***

[Deifobe]

eliminato..

Fai una scansione on-line con Kaspersky: clicca su Kaspersky Online Scanner => Accept => (partirà l'update) => seleziona "my computer" (a sinistra) => al termine della scansione clicca su "View Scan Report => "Save Report As" => salva e posta il rapporto.

ciao

[angela65]

grazie non so come fare senza di te sei fantastica ed mi ripeto tanto ma tanto paziente

[angela65]

grazie tanto sai come lo avevo preso avevo installato emule lui stava davanti quando o cliccato per scaricare emule invece si era installato instat-access ti posto il report dal desktop
Saturday, July 12, 2008
Operating System: Microsoft Windows XP Home Edition Service Pack 2 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, July 11, 2008 23:55:08
Records in database: 943464
Scan settings
Scan using the following database extended
Scan archives yes
Scan mail databases yes
Scan area My Computer
A:\
C:\
E:\
Scan statistics
Files scanned 69738
Threat name 5
Infected objects 6
Suspicious objects 0
Duration of the scan 04:25:26

File name Threat name Threats count
C:\Documents and Settings\All Users\Dati applicazioni\Symantec\Norton AntiVirus Corporate Edition\7.5\Quarantine\04400000.VBN Infected: Trojan-Downloader.BAT.Ftp.ab 1
C:\Documents and Settings\User\Desktop\AEC\simone\[SOFTWARE - ITA] - Clone CD-DVD + Serials + Keygens + Detector.zip Infected: Email-Worm.Win32.Hybris.b 1
C:\Documents and Settings\User\Desktop\Instant-Access.exe Infected: not-a-virus:Porn-Dialer.Win32.InstantAccess.dds 1

[angela65]

grazie grazie sei unica a dal desktop lo eliminato