ciao a tutti
mi hanno portato un laptop dicendo che "era sparito opera" e internet explorer non si connetteva, cosi' ho verificato l'errore ed effettivamente opera era sparito e internet explorer crashava; pensando a uno di quei malware che impediscono di connettersi in rete per cercare soluzioni, ho proceduto come da tabella di marcia:
-cclean
-aggiornamento so
-superantispyware
-avira antivir
-malwarebytes
-hijackthis
il fatto e' che nulla (da superantispyware in giu') sembra aver trovato qualcosa; ie crasha ancora (poco male: non e' mai stato usato) e io avrei gentilmente bisogno che qualcuno desse un'occhiata ai log di malwarebytes e di hijackthis per confermare che il problema sta altrove
grazie
malwarebytes:
------
Malwarebytes Anti-Malware (Prova) 1.75.0.1300
www.malwarebytes.org
Versione database: v2013.07.16.06
Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
xxx :: PC-xxx [amministratore]
Protezione: Attivata
17/07/2013 11.57.00
mbam-log-2013-07-17 (11-57-00).txt
Tipo di scansione: Scansione completa (C:\|E:\|F:\|)
Opzioni di scansione attive: Memoria | Esecuzione automatica | Registro | File di sistema | Euristica/Extra | Euristica/Shuriken | PUP | PUM
Opzioni di scansione disattivate: P2P
Elementi esaminati: 326689
Tempo impiegato: 1 ore, 23 minuti, 34 secondi
Processi rilevati in memoria: 0
(non sono stati rilevati elementi nocivi)
Moduli di memoria rilevati: 0
(non sono stati rilevati elementi nocivi)
Chiavi di registro rilevate: 0
(non sono stati rilevati elementi nocivi)
Valori di registro rilevati: 0
(non sono stati rilevati elementi nocivi)
Voci rilevate nei dati di registro: 0
(non sono stati rilevati elementi nocivi)
Cartelle rilevate: 0
(non sono stati rilevati elementi nocivi)
File rilevati: 0
(non sono stati rilevati elementi nocivi)
(fine)
hijackthis:
----
Logfile of Trend Micro HijackThis v2.0.5
Scan saved at 13.50.02, on 17/07/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16496)
Boot mode: Normal
Running processes:
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\Program Files\Google\Google EULA\GoogleEULALauncher.exe
C:\Program Files\Toshiba TEMPRO\Toshiba.Tempo.UI.TrayApplication.exe
C:\Program Files\TOSHIBA\Toshiba Online Product Information\TOPI.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\System32\igfxpers.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe
C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe
C:\Program Files\TOSHIBA\FlashCards\TCrdMain.exe
C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe
C:\Program Files\Vodafone\Vodafone Mobile Broadband\Bin\MobileBroadband.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Digisoft AntiDialer\AntiDialer.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSwMgr.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
C:\Windows\system32\igfxext.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Opera\15.0.1147.141\opera.exe
C:\Program Files\Opera\15.0.1147.141\opera_crashreporter.exe
C:\Program Files\Opera\15.0.1147.141\opera.exe
C:\Program Files\Opera\15.0.1147.141\opera.exe
C:\Program Files\Opera\15.0.1147.141\opera.exe
C:\Program Files\Opera\15.0.1147.141\opera.exe
C:\Program Files\AskPartnerNetwork\Toolbar\Updater\TBNotifier .exe
C:\Users\xxx\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: Avira SearchFree Toolbar plus Web Protection BHO - {41564952-412D-5637-00A7-7A786E7484D7} - "C:\Program Files\AskPartnerNetwork\Toolbar\AVIRA-V7\Passport.dll" (file missing)
O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
O3 - Toolbar: Avira SearchFree Toolbar plus Web Protection - {41564952-412D-5637-00A7-7A786E7484D7} - "C:\Program Files\AskPartnerNetwork\Toolbar\AVIRA-V7\Passport.dll" (file missing)
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [cfFncEnabler.exe] cfFncEnabler.exe
O4 - HKLM\..\Run: [Google EULA Launcher] c:\Program Files\Google\Google EULA\GoogleEULALauncher.exe IE PA
O4 - HKLM\..\Run: [Toshiba TEMPO] C:\Program Files\Toshiba TEMPRO\Toshiba.Tempo.UI.TrayApplication.exe
O4 - HKLM\..\Run: [topi] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe -startup
O4 - HKLM\..\Run: [IgfxTray] C:\Windows\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe
O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
O4 - HKLM\..\Run: [Skytel] Skytel.exe
O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE
O4 - HKLM\..\Run: [SmoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe
O4 - HKLM\..\Run: [00TCrdMain] %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe
O4 - HKLM\..\Run: [Toshiba Registration] C:\Program Files\Toshiba\Registration\ToshibaRegistration.exe
O4 - HKLM\..\Run: [Camera Assistant Software] "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" /start
O4 - HKLM\..\Run: [MobileBroadband] C:\Program Files\Vodafone\Vodafone Mobile Broadband\Bin\MobileBroadband.exe /silent
O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files\Ask.com\Updater\Updater.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [ApnTBMon] "C:\Program Files\AskPartnerNetwork\Toolbar\Updater\TBNotifier .exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - .DEFAULT User Startup: TRDCReminder.lnk = C:\Program Files\TOSHIBA\TRDCReminder\TRDCReminder.exe (User 'Default user')
O4 - Startup: OpenOffice.org 3.2.lnk = C:\Program Files\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: Digisoft AntiDialer.lnk = C:\Program Files\Digisoft AntiDialer\AntiDialer.exe
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Inizia a fare affari su eBay.it! - {76577871-04EC-495E-A12B-91F7C3600AFA} - http://rover.ebay.com/rover/1/724-44559-9400-3/4 (file missing)
O9 - Extra button: Amazon.co.uk - {8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazon.co.uk/exec/obidos/...k-21&site=home (file missing)
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Avira Pianificatore (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira Real-Time Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira Web Protection (AntiVirWebService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE
O23 - Service: Servizio di aggiornamento Ask (APNMCP) - APN LLC. - C:\Program Files\AskPartnerNetwork\Toolbar\apnmcp.exe
O23 - Service: ConfigFree Service - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Servizio Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Jumpstart Wifi Protected Setup (jswpsapi) - Atheros Communications, Inc. - C:\Program Files\Jumpstart\jswpsapi.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: SmartFaceVWatchSrv - Toshiba - C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe
O23 - Service: Notebook Performance Tuning Service (TempoMonitoringService) - Toshiba Europe GmbH - C:\Program Files\Toshiba TEMPRO\TempoSVC.exe
O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe
O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe
O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe
O23 - Service: TOSHIBA SMART Log Service - TOSHIBA Corporation - C:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe
O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
O23 - Service: Servizio Vodafone Mobile Broadband (VmbService) - Vodafone - C:\Program Files\Vodafone\Vodafone Mobile Broadband\Bin\VmbService.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe
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