Salve, qualche giorno fa ho scaricato per sbaglio un malloppo di programmi che si sono autoistallati sul pc.
Usando Revo Uninstaller li ho disinstallati. Non notavo problemi nel pc a parte il fatto che ogni volta che aprivo Chrome trovavo aperta una scheda su webssearches.com.
Così ho fatto fare la scansione a Malwarebytes, ha trovato 113 elementi nocivi e glieli ho fatti eliminare. Tuttavia websearches.com continuava ad apparire.
Ho rifatto la scansione con l'antivirus PandaCloud e Malwarebytes, ho eliminato qualche altro elemento e lì è cominciato il disastro. Non si apre più PandaCloud e ogni tanto mi appaiono richieste del tipo "vuoi disinstallare PandaCloud e tutti i suoi componenti?".
La linea risulta connessa ma non carica nessuna scheda. Riesco a farla funzionare solo in modalità provvisoria. Malwarebytes non trova più niente, ho fatto la scansione con Kaspersky Security Scan e trova 18 elementi ma non riesco a fare assolutamente altro con il programma in questione.
Alla fine ho fatto andare Hijackthis e questo è il log:
Spero possiate aiutarmi, grazie!codice:Logfile of Trend Micro HijackThis v2.0.4Scan saved at 23.36.22, on 23/05/2014 Platform: Unknown Windows (WinNT 6.02.1008) MSIE: Internet Explorer v10.0 (10.00.9200.16537) Boot mode: Safe mode with network support Running processes: C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe C:\Users\Claudia\Desktop\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896 R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = www.google.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://istart.webssearches.com/web/?type=ds&ts=1400276702&from=tugs&uid=HitachiXHTS545050A7E380_TE8512L5069NEM069NEMX&q={searchTerms} R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = www.google.com R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = F2 - REG:system.ini: UserInit=userinit.exe, O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll O2 - BHO: Panda Security Toolbar - {B821BF60-5C2D-41EB-92DC-3E4CCD3A22E4} - C:\Program Files (x86)\pandasecuritytb\pandasecurityDx.dll O2 - BHO: Advanced SystemCare Browser Protection - {BA0C978D-D909-49B6-AFE2-8BDE245DC7E6} - C:\PROGRA~2\IObit\SURFIN~1\BROWER~1\ASCPLU~1.DLL O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll O3 - Toolbar: Panda Security Toolbar - {B821BF60-5C2D-41EB-92DC-3E4CCD3A22E4} - C:\Program Files (x86)\pandasecuritytb\pandasecurityDx.dll O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" O4 - HKLM\..\Run: [PSUAMain] "C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUAMain.exe" /LaunchSysTray O4 - HKCU\..\Run: [Advanced SystemCare 7] "C:\Program Files (x86)\IObit\Advanced SystemCare 7\ASCTray.exe" /Auto O4 - HKCU\..\Run: [KSS] "C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe" /autorun O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\Skype4COM.dll O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll O20 - AppInit_DLLs: c:\windows\syswow64\nvinit.dll, C:\Windows\SysWOW64\nvinit.dll O23 - Service: McAfee Application Installer Cleanup (0206891396438138) (0206891396438138mcinstcleanup) - Unknown owner - C:\Windows\TEMP\0206891396438138mcinst.exe (file missing) O23 - Service: Optimizer Pro Crash Monitor (70e6ca8c) - Unknown owner - c:\progra~2\optimi~1\OptProCrash.exe (file missing) O23 - Service: Advanced SystemCare Service 7 (AdvancedSystemCareService7) - IObit - C:\Program Files (x86)\IObit\Advanced SystemCare 7\ASCService.exe O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing) O23 - Service: ASLDR Service (ASLDRService) - ASUSTek Computer Inc. - C:\Program Files (x86)\ASUS\ATK Package\ATK Hotkey\ASLDRSrv.exe O23 - Service: AtherosSvc - Qualcomm Atheros Commnucations - C:\Program Files (x86)\Bluetooth Suite\adminservice.exe O23 - Service: ATKGFNEX Service (ATKGFNEXSrv) - ASUS - C:\Program Files (x86)\ASUS\ATK Package\ATKGFNEX\GFNEXSrv.exe O23 - Service: Intel(R) Content Protection HECI Service (cphs) - Intel Corporation - C:\Windows\SysWow64\IntelCpHeciSvc.exe O23 - Service: @oem30.inf,%WIN32_DPTF_PARTICIPANT_PROC_SERVICE_DISPLAY_NAME%;Intel(R) Dynamic Platform and Thermal Framework Processor Participant Service Application (DptfParticipantProcessorService) - Unknown owner - C:\Windows\system32\DptfParticipantProcessorService.exe (file missing) O23 - Service: @oem30.inf,%WIN32_DPTF_POLICY_CONFIGTDP_SERVICE_DISPLAY_NAME%;Intel(R) Dynamic Platform and Thermal Framework Config TDP Service Application (DptfPolicyConfigTDPService) - Unknown owner - C:\Windows\system32\DptfPolicyConfigTDPService.exe (file missing) O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing) O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing) O23 - Service: Servizio Google Update (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Servizio Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe O23 - Service: Intel(R) Capability Licensing Service Interface - Intel(R) Corporation - C:\Program Files\Intel\iCLS Client\HeciServer.exe O23 - Service: Intel(R) ME Service - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\FWService\IntelMeFWService.exe O23 - Service: Intel(R) Dynamic Application Loader Host Interface Service (jhi_service) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Servizio Kaspersky Security Scan (KSS) - Kaspersky Lab ZAO - C:\Program Files (x86)\Kaspersky Lab\Kaspersky Security Scan 2.0\kss.exe O23 - Service: LiveUpdate (LiveUpdateSvc) - IObit - C:\Program Files (x86)\IObit\LiveUpdate\LiveUpdate.exe O23 - Service: Intel(R) Management and Security Application Local Management Service (LMS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamscheduler.exe O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe O23 - Service: McAfee OOBE Service (McOobeSv) - Unknown owner - C:\Program Files\Common Files\mcafee\McSvcHost\McSvHost.exe (file missing) O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing) O23 - Service: Panda Cloud Antivirus Service (NanoServiceMain) - Panda Security, S.L. - C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSANHost.exe O23 - Service: NVIDIA Display Driver Service (nvsvc) - Unknown owner - C:\Windows\system32\nvvsvc.exe (file missing) O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files (x86)\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe O23 - Service: panda_url_filtering Anti-Phishing Service (panda_url_filteringService) - Visicom Media Inc. - C:\ProgramData\Panda Security URL Filtering\Panda_URL_Filteringb.exe O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe O23 - Service: Panda Product Service (PSUAService) - Panda Security, S.L. - C:\Program Files (x86)\Panda Security\Panda Cloud Antivirus\PSUAService.exe O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing) O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing) O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing) O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing) O23 - Service: Intel(R) Management and Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing) O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing) O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing) O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing) O23 - Service: @%ProgramFiles%\Windows Defender\MpAsDesc.dll,-310 (WinDefend) - Unknown owner - C:\Program Files (x86)\Windows Defender\MsMpEng.exe (file missing) O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing) O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) O23 - Service: Wacom Consumer Service (WTabletServiceCon) - Wacom Technology, Corp. - C:\Program Files\Tablet\Pen\WTabletServiceCon.exe O23 - Service: ZAtheros Bt and Wlan Coex Agent - Atheros - C:\Program Files (x86)\Bluetooth Suite\Ath_CoexAgent.exe -- End of file - 9938 bytes
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