msn mi crasha

**lukinhowsm** · 07-09-2009, 21:56

ciao,sono disperato.
ho provato ad installare 3 versioni di msn e ogni volta fatto il login mi si crasha.
chi mi aiuta?

**lukinhowsm** · 08-09-2009, 21:37

up

**darksoullight88** · 09-09-2009, 09:12

spiegati meglio..dà qualche errore?si chiude inaspettatamente?
con queste poche informaazioni è impossibile risponderti!

**Conetti** · 09-09-2009, 09:40

Originariamente inviato da darksoullight88
spiegati meglio..dà qualche errore?si chiude inaspettatamente?
con queste poche informaazioni è impossibile risponderti!

Quoto, inoltre che versione di Windows Live Messenger usi?

**lukinhowsm** · 09-09-2009, 16:38

si scusate.
ho provato con msn 7.0 msn 7.5 e l'ultimo...praticamente mi loggo e dopo 10 secondi o mi si chiude oppure mi si blocca.

**darksoullight88** · 09-09-2009, 16:53

posta il log che ottieni con HijackThis.
che antivirus utilizzi?

**lukinhowsm** · 09-09-2009, 17:21

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17.21.23, on 09/09/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2900.5512)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
C:\Programmi\Lavasoft\Ad-Aware\AAWService.exe
C:\Programmi\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Programmi\Telecom Italia\WanMiniport1st\srvany.exe
C:\Programmi\Telecom Italia\WanMiniport1st\WanMiniport1st_srv.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe
C:\Programmi\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe
C:\Programmi\Java\jre1.6.0_07\bin\jusched.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
C:\Programmi\HP\hpcoretech\hpcmpmgr.exe
C:\Programmi\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hphmon05.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\vsnpstd.exe
C:\Programmi\Zone Labs\ZoneAlarm\zlclient.exe
C:\Programmi\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Programmi\DAEMON Tools Lite\daemon.exe
C:\Programmi\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Programmi\PC Connectivity Solution\ServiceLayer.exe
C:\Programmi\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Programmi\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\Programmi\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Admin\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
F2 - REG:system.ini: Shell=
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Guida per l'accesso a Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Programmi\File comuni\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [RemoteControl] C:\Programmi\CyberLink\PowerDVD\PDVDServ.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre1.6.0_07\bin\jusched.exe "
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 9.exe
O4 - HKLM\..\Run: [HPHUPD05] C:\Programmi\Hewlett-Packard\{5372B9A6-6E51-4f90-9B40-E0A3B8475C4E}\hphupd05.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Programmi\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Programmi\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\system32\hphmon05.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKLM\..\Run: [AliceRE_McciTrayApp] C:\PROGRA~1\ALICET~1\vendors\AliceRE\content\templ ate\driven~1\syncer\McciTrayApp.exe
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Programmi\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [parentalcontrol] "C:\Programmi\parentalcontrol\parentalcontrol. exe" "C:\Programmi\parentalcontrol\parentalcontrol. dll" "parentalcontrol"
O4 - HKLM\..\Run: [Ad-Watch] C:\Programmi\Lavasoft\Ad-Aware\AAWTray.exe
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Programmi\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Programmi\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programmi\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Programmi\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKCU\..\Run: [BitComet] "C:\Programmi\BitComet\BitComet.exe" /tray
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Programmi\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [ares] "C:\Programmi\Ares\Ares.exe" -h
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Programmi\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashMaiSv.exe
O23 - Service: avast! Web Scanner - ALWIL Software - C:\Programmi\Alwil Software\Avast4\ashWebSv.exe
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Programmi\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: Network WanMiniport First Position - Unknown owner - C:\Programmi\Telecom Italia\WanMiniport1st\srvany.exe
O23 - Service: PctrlsInjectService - Unknown owner - C:\Programmi\ParetoLogic\PGsurfer\InjectService.ex e (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ServiceLayer - Nokia. - C:\Programmi\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: SmartLinkService (SLService) - Smart Link - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

--
End of file - 9143 bytes

avevo antivir ora ho avast come antivirus

**darksoullight88** · 09-09-2009, 17:42

il log mi sembra pulito....hai per caso messenger in esecuzione?

**lukinhowsm** · 09-09-2009, 18:23

no.
l'avevo disinstallato.
ora l'ho riinstallato mi loggo e mi rimane impallinato.

**Conetti** · 09-09-2009, 18:49

Fixa con HiJackThis la seguente voce (corrisponde ad un file perso):

O23 - Service: PctrlsInjectService - Unknown owner - C:\Programmi\ParetoLogic\PGsurfer\InjectService.ex e (file missing)

Disinstalla Windows Live Messenger 2009.
Al termine esegui una pulizia del S.O. tramite CCleaner.
Sempre tramite CCleaner correggi eventuali problemi del registro cliccando su Registro.
In seguito reinstalla Windows Live Messenger 2009 e dimmi come va

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