grazie
ecco il log, attendo istruzioni su come procedere
codice:# AdwCleaner v4.109 - Rapporto creato 31/01/2015 in 22:06:18# Aggiornato 24/01/2015 di Xplode # Database : 2015-01-26.1 [Live] # Sistema operativo : Windows 8.1 (64 bits) # Nome utente : F552W - ASUS # In esecuzione da : C:\Users\F552W\Downloads\adwcleaner_4.109.exe # Opzione : Pulisci ***** [ Servizi ] ***** ***** [ File / Cartelle ] ***** File Eliminato : C:\Windows\System32\log\iSafeKrnlCall.log File Eliminato : C:\Users\F552W\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_static.audienceinsights.net_0.localstorage File Eliminato : C:\Users\F552W\AppData\Local\Google\Chrome\User Data\Default\Local Storage\hxxp_static.audienceinsights.net_0.localstorage-journal ***** [ Compiti ] ***** ***** [ Collegamenti ] ***** ***** [ Registro ] ***** ***** [ Browser ] ***** -\\ Internet Explorer v11.0.9600.17416 -\\ Mozilla Firefox v34.0.5 (x86 it) -\\ Google Chrome v40.0.2214.93 ************************* AdwCleaner[R0].txt - [1121 octets] - [31/01/2015 22:02:45] AdwCleaner[S0].txt - [1046 octets] - [31/01/2015 22:06:18] ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1106 octets] ##########