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Discussione: explorer si blocca

  1. #1

    explorer si blocca

    Ciao a tutti,
    sul mio pc si è verificato un problema riguardo ad explorer. Dopo circa 10 min. di navigazione si blocca, non si riescono più a scrivere gli indirizzi, le pagine non vengono caricate ed il pc deve essere riavviato perchè non risponde più nessuna applicazione. Ho anche notato che che in questa situazione l'utilizzo della cpu da parte del servizio svchost sale dal 5% al 60%. Non ho risolto il problema nè con Norton, Ewido, Spyboot (come suggerito nel thread principale) quindi allego il log di Hijackthis:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [CpuIdle] C:\Programmi\Cpuidle\CpuIdle\cpuidle.exe
    O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O16 - DPF: {14A3221B-1678-1982-A355-7263B1281987} - ms-its:mhtml:file://C:\foo.mht!http://82.179.166.145/x15.chm::/trs15.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1136661384609
    O16 - DPF: {8EC18CE2-D7B4-11D2-88C8-006008A717FD} (NCSView Class) - http://ww3.pcn.minambiente.it/ecwplugins/ncs.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{317F1EA5-509F-42DD-B272-E0459C41B3AF}: NameServer = 85.37.17.4 85.38.28.70
    O20 - Winlogon Notify: OptimalLayout - C:\WINDOWS\
    O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\System32\acs.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Programmi\ewido anti-malware\ewidoctrl.exe
    O23 - Service: ewido security suite guard - ewido networks - C:\Programmi\ewido anti-malware\ewidoguard.exe
    O23 - Service: hpdj3500 - Unknown owner - C:\DOCUME~1\Miki\IMPOST~1\Temp\hpdj3500.exe (file missing)
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Programmi\File comuni\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: Servizio Auto-Protect di Norton AntiVirus (navapsvc) - Unknown owner - C:\Programmi\Norton AntiVirus\navapsvc.exe (file missing)
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Programmi\File comuni\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Programmi\File comuni\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: viz 2005 - Macrovision Corporation - C:\Programmi\Autodesk Network License Manager\lmgrd.exe

    come potrei risolvere ilproblema?
    Grazie, ciao.

  2. #2
    il log è incompleto. ripostalo.

  3. #3
    scusami, ecco il log generato automaticamente:

    Logfile of HijackThis v1.99.1
    Scan saved at 18.50.50, on 30/04/2006
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\acs.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Programmi\ewido anti-malware\ewidoctrl.exe
    C:\Programmi\ewido anti-malware\ewidoguard.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Programmi\Autodesk Network License Manager\lmgrd.exe
    C:\Programmi\Autodesk Network License Manager\adskflex.exe
    C:\WINDOWS\Explorer.EXE
    C:\Programmi\Cpuidle\CpuIdle\cpuidle.exe
    C:\Programmi\eMule\emule.exe
    C:\Programmi\Internet Explorer\iexplore.exe
    C:\Programmi\Internet Explorer\iexplore.exe
    C:\Programmi\Hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [CpuIdle] C:\Programmi\Cpuidle\CpuIdle\cpuidle.exe
    O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O16 - DPF: {14A3221B-1678-1982-A355-7263B1281987} - ms-its:mhtml:file://C:\foo.mht!http://82.179.166.145/x15.chm::/trs15.exe
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsu...?1136661384609
    O16 - DPF: {8EC18CE2-D7B4-11D2-88C8-006008A717FD} (NCSView Class) - http://ww3.pcn.minambiente.it/ecwplugins/ncs.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{317F1EA5-509F-42DD-B272-E0459C41B3AF}: NameServer = 85.37.17.4 85.38.28.70
    O20 - Winlogon Notify: OptimalLayout - C:\WINDOWS\
    O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\System32\acs.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Programmi\ewido anti-malware\ewidoctrl.exe
    O23 - Service: ewido security suite guard - ewido networks - C:\Programmi\ewido anti-malware\ewidoguard.exe
    O23 - Service: hpdj3500 - Unknown owner - C:\DOCUME~1\Miki\IMPOST~1\Temp\hpdj3500.exe (file missing)
    O23 - Service: MSCSPTISRV - Sony Corporation - C:\Programmi\File comuni\Sony Shared\AVLib\MSCSPTISRV.exe
    O23 - Service: Servizio Auto-Protect di Norton AntiVirus (navapsvc) - Unknown owner - C:\Programmi\Norton AntiVirus\navapsvc.exe (file missing)
    O23 - Service: PACSPTISVR - Sony Corporation - C:\Programmi\File comuni\Sony Shared\AVLib\PACSPTISVR.exe
    O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Programmi\File comuni\Sony Shared\AVLib\SPTISRV.exe
    O23 - Service: viz 2005 - Macrovision Corporation - C:\Programmi\Autodesk Network License Manager\lmgrd.exe

  4. #4
    Elimina le seguenti voci:

    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O16 - DPF: {14A3221B-1678-1982-A355-7263B1281987} - ms-its:mhtml:file://C:\foo.mht!http://82.179.166.145/x15.chm::/trs15.exe
    Svuota la cartella C:\windows\downloaded program files\. hai per caso una rete wireless?

  5. #5
    Si, ho due pc in rete via wireless.

  6. #6
    tutto ok, allora. temevo avessi un worm.

  7. #7
    ok , ho fatto tutto, ora riavvio e mi faccio sentire se il problema si ripresenta durante lanavigazione.

    grazie, ciao

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