Ciao a tutti,
lavoro come assistente di laboratorio in una scuola superiore che è test center accreditato ecdl e due giorni fa, nel corso di una simulazione d'esame che di fatto non si è mai tenuta, si è verificato quanto ora vi descrivo:
nell'avviare il programma ATLAS di gestione d'esame ecdl si apre una finestra a sfondo nero (prompt di ms-dos) con su scritto C:\windows\system32\cmd.exe; la finestra si chiude da sola dopo qualche istante e subito dopo mi appare una segnalazione d'errore che mi dice la seguente cosa: " si è verificato un errore in SAP DB - KERNEL l'applicazione verrà chiusa".
Il giorno dopo ho provato a fare una scansione del disco fisso con l'antivirus installato nel pc (symantec antivirus versione 10.1.5.5000) il quale mi ha trovato tre cavalli di troia.
Rimossi i tre trojan mi sono anche accorto di quelli che l'antivirus definisce tre tentativi di manomissione in data 13/11/2008; in particolare mi appare scritto:
proprietà di manomissione: ccApp.exe
agente: C\windows\system32\taskmgr.exe (PID 3652)
azione intrapresa: bloccato
destinazione: C:\programmi\file comuni\symantec shared\ccApp.exe (PID 4092)
Detto ciò il giorno successivo ho scaricato e installato il Virit antivirus ed ho effettuato la scansione del disco fisso in modalità provvisoria; non ha trovato niente.
Ho poi scaricato il porgramma Hijackthis ed effettuato la scansione; riporto qui di seguito il risultato:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11.45.18, on 21/11/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\NETSUP~2\client32.exe
C:\Programmi\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Programmi\File comuni\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\Programmi\Symantec AntiVirus\SavRoam.exe
C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
C:\Programmi\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\WINDOWS\system32\svchost.exe
C:\Programmi\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\MsPMSPSv.exe
c:\programmi\atlas\sapdb\indep_prog\pgm\serv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Programmi\Analog Devices\SoundMAX\SMax4PNP.exe
C:\Programmi\Analog Devices\SoundMAX\Smax4.exe
C:\Programmi\ScanSoft\OmniPageSE2.0\OpwareSE2.exe
C:\Programmi\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\system32\BtUsrBdg.exe
C:\WINDOWS\system32\BTSetBootKey.exe
C:\WINDOWS\system32\rundll32.exe
C:\Programmi\File comuni\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Programmi\Java\jre1.6.0_07\bin\jusched.exe
C:\Programmi\NetSupport School\Runplugin.exe
C:\Programmi\File comuni\Ahead\lib\NMBgMonitor.exe
C:\Programmi\Messenger\msmsgs.exe
C:\Programmi\Logitech\MouseWare\system\em_exec.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Programmi\Skype\Phone\Skype.exe
C:\Programmi\WinZip\WZQKPICK.EXE
C:\Programmi\OpenOffice.org 3\program\soffice.exe
C:\Programmi\OpenOffice.org 3\program\soffice.bin
C:\Programmi\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Administrator\Desktop\HiJackThis\HiJackTh is.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://fpserver1/web/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://fpserver1/web
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://r.office.microsoft.com/r/rlid...date?clid=1040
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
R3 - URLSearchHook: myBabylon Toolbar - {34ea1c70-42cc-42c5-aa29-ec58b95a343e} - C:\Programmi\myBabylon\tbmyBa.dll
O2 - BHO: (no name) - {02DCA195-602B-4B1F-83FF-381B7E804BDB} - C:\WINDOWS\system32\HDBHO.dll
O2 - BHO: Supporto di collegamento per Adobe PDF Reader - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: (no name) - {259F616C-A300-44F5-B04A-ED001A26C85C} - (no file)
O2 - BHO: myBabylon Toolbar - {34ea1c70-42cc-42c5-aa29-ec58b95a343e} - C:\Programmi\myBabylon\tbmyBa.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll (file missing)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Programmi\Java\jre1.6.0_07\bin\ssv.dll
O3 - Toolbar: myBabylon Toolbar - {34ea1c70-42cc-42c5-aa29-ec58b95a343e} - C:\Programmi\myBabylon\tbmyBa.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Programmi\Analog Devices\SoundMAX\SMax4PNP.exe
O4 - HKLM\..\Run: [SoundMAX] "C:\Programmi\Analog Devices\SoundMAX\Smax4.exe" /tray
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [OpwareSE2] "C:\Programmi\ScanSoft\OmniPageSE2.0\OpwareSE2.exe "
O4 - HKLM\..\Run: [RemoteControl] "C:\Programmi\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Programmi\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Programmi\File comuni\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [BTUSRBDG] BtUsrBdg.exe
O4 - HKLM\..\Run: [BTSETBOOTKEY] BTSetBootKey.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Programmi\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ccApp] "C:\Programmi\File comuni\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Programmi\Java\jre1.6.0_07\bin\jusched.exe "
O4 - HKLM\..\Run: [NetSupport Plugin] "C:\Programmi\NetSupport School\Runplugin.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Programmi\File comuni\Ahead\lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Programmi\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Programmi\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Startup: OpenOffice.org 3.0.lnk = C:\Programmi\OpenOffice.org 3\program\quickstart.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Programmi\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Programmi\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Programmi\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Ricerche - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://fpserver1/web/
O16 - DPF: {15B782AF-55D8-11D1-B477-006097098764} (Macromedia Authorware Web Player Control) - file://D:\install\AuthorwareFull\AwareWebPlayer\Download\ Smart\Cab\awswaxf.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {F5BC716E-2650-4B08-9235-C110CF95017F} (Connessione Tiscali) - http://selfcare.tiscali.it/scripts/o...oneTiscali.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = labpertile.locale
O17 - HKLM\Software\..\Telephony: DomainName = labpertile.locale
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = labpertile.locale
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = labpertile.locale
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\ccSetMgr.exe
O23 - Service: Client32 - NetSupport Ltd - C:\PROGRA~1\NETSUP~2\client32.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Programmi\Symantec AntiVirus\DefWatch.exe
O23 - Service: DVD-RAM_Service - Matsushita Electric Industrial Co., Ltd. - C:\WINDOWS\system32\DVDRAMSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Programmi\File comuni\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: JBoss - Alexandria Software Consulting + Multiplan Consultants - C:\Programmi\Atlas\synchro\jboss-3.2.3\bin\JBossService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: SAPDB: .CPROGRA (SAP DBTech-.CPROGRA) - SAP AG - C:\PROGRAMMI\ATLAS\SAPDB\DEPEND\pgm\kernel.exe
O23 - Service: SAPDB: ATLAS (SAP DBTech-ATLAS) - SAP AG - C:\PROGRAMMI\ATLAS\SAPDB\DEPEND\pgm\kernel.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Programmi\Symantec AntiVirus\SavRoam.exe
O23 - Service: ATLAS: Test Center Server (serverTC) - Unknown owner - C:\Programmi\ATLAS\server\bin\win32\serverTCLoader .exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SNDSrvc.exe
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Programmi\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Programmi\File comuni\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Programmi\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Programmi\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Apache Tomcat (Tomcat5) - Apache Software Foundation - C:\Programmi\Atlas\Tomcat\bin\tomcat5.exe
O23 - Service: XServer - SAP AG - c:\programmi\atlas\sapdb\indep_prog\pgm\serv.exe
--
End of file - 10598 bytes
Spero che qualcuno possa aiutarmi...
P.S. Scusate la mia ignoranza ma come potete immaginare è da poco che faccio questo lavoro; prima facevo tutt'altro...
Ciao.