errore:impossibile caricare/eseguire file cssrs.exe

[kokkodrilla]

ciao a tutti
sono una recentissima iscritta al forum.
ho questo problema all'apertura del pc: mi da in sequenza questi 2 msg

1) C\Docume 1\Victor\impost 1\temp\csrss.exe
FILE IN USO IN UN ALTRA APPLICAZIONE

2) Impossibile caricare o eseguire il il file C\Docume 1\Victor\impost 1\temp\csrss.exe, specificato nel registro di sistema. controllare che il file esista , oppure rimuoverne il relativo riferimento nel registro di sistema.

spero qualcuno possa aiutarmi. ho già eseguito una scansione con Hijack...ma non so come andare avanti per non fare danni...spero ci possa essere qualcuno/a che possa aiutarmi....Grazie 1000

Logfile of Trend Micro HijackThis v2.0.4 Scan saved at 23.34.23, on 01/02/2011
Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.17093) Boot mode: Normal

Running processes:
C:\WINDOWS1\System32\smss.exe
C:\WINDOWS1\system32\winlogon.exe
C:\WINDOWS1\system32\services.exe
C:\WINDOWS1\system32\lsass.exe
C:\WINDOWS1\system32\svchost.exe
C:\WINDOWS1\System32\svchost.exe
C:\WINDOWS1\system32\svchost.exe
C:\WINDOWS1\system32\spoolsv.exe
C:\WINDOWS1\Explorer.EXE
C:\Documents and Settings\Victor\Dati applicazioni\dwm.exe
C:\Programmi\Avira\AntiVir Desktop\sched.exe
C:\Documents and Settings\Victor\Dati applicazioni\Microsoft\conhost.exe
C:\DOCUME~1\Victor\IMPOST~1\Temp\csrss.exe
C:\Programmi\Avira\AntiVir Desktop\avfwsvc.exe
C:\Programmi\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS1\system32\svchost.exe
C:\Programmi\Java\jre6\bin\jqs.exe
C:\WINDOWS1\System32\svchost.exe
C:\Programmi\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS1\System32\svchost.exe
C:\WINDOWS1\system32\svchost.exe
C:\Programmi\Avira\AntiVir Desktop\avshadow.exe
C:\Programmi\Avira\AntiVir Desktop\avgnt.exe
C:\Programmi\File comuni\Real\Update_OB\realsched.exe
C:\WINDOWS1\system32\ctfmon.exe
C:\Documents and Settings\Victor\Impostazioni locali\Dati applicazioni\Google\Update\1.2.183.39\GoogleCrashH andler.exe
C:\Programmi\Avira\AntiVir Desktop\avmailc.exe
C:\Programmi\Avira\AntiVir Desktop\AVWEBGRD.EXE
C:\Documents and Settings\Victor\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Victor\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Victor\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Victor\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Victor\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Victor\Impostazioni locali\Dati applicazioni\Google\Chrome\Application\chrome.exe
C:\Programmi\Microsoft Office\Office12\WINWORD.EXE
C:\Programmi\hijackthis\Trend Micro\HiJackThis\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.it/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://go.microsoft.com/fwlink/?LinkId=74005
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyServer = http=127.0.0.1:60727
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Collegamenti
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Programmi\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Programmi\File comuni\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Documents and Settings\All Users.WINDOWS1\Dati applicazioni\Real\RealPlayer\BrowserRecordPlugin\I E\rpbrowserrecordplugin.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Programmi\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Programmi\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Programmi\Java\jre6\lib\deploy\jqs\ie\jqs_plugi n.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Programmi\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [avgnt] "C:\Programmi\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [TkBellExe] "C:\Programmi\File comuni\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Programmi\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Programmi\File comuni\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [conhost] C:\Documents and Settings\Victor\Dati applicazioni\Microsoft\conhost.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS1\system32\ctfmon.exe
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Victor\Impostazioni locali\Dati applicazioni\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS1\system32\CTFMON.EXE (User 'SERVIZIO LOCALE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS1\system32\CTFMON.EXE (User 'SERVIZIO DI RETE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS1\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS1\system32\CTFMON.EXE (User 'Default user')
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS1\system32\GPhotos.scr/200
O8 - Extra context menu item: E&sporta in Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: Invia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: I&nvia a OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: Selezione intelligente HP - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Programmi\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS1\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS1\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programmi\Messenger\msmsgs.exe
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Programmi\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\FILECO~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Precaricatore Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS1\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon di cache delle categorie di componenti - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS1\system32\browseui.dll
O23 - Service: Avira Firewall (AntiVirFirewallService) - Avira GmbH - C:\Programmi\Avira\AntiVir Desktop\avfwsvc.exe
O23 - Service: Avira AntiVir MailGuard (AntiVirMailService) - Avira GmbH - C:\Programmi\Avira\AntiVir Desktop\avmailc.exe
O23 - Service: Avira AntiVir Scheduler (AntiVirSchedulerService) - Avira GmbH - C:\Programmi\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira AntiVir Guard (AntiVirService) - Avira GmbH - C:\Programmi\Avira\AntiVir Desktop\avguard.exe
O23 - Service: Avira AntiVir WebGuard (AntiVirWebService) - Avira GmbH - C:\Programmi\Avira\AntiVir Desktop\AVWEBGRD.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Programmi\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Programmi\Java\jre6\bin\jqs.exe
O23 - Service: NMSAccessU - Unknown owner - C:\Programmi\CDBurnerXP\NMSAccessU.exe
--
End of file - 7914 bytes

[scorpion11]

Ciao avevo anch'io lo stesso problema.Hai gia provato a fare la scansione con Malwarebytes . Aggiornalo e fai una scansione completa del computer e vedi che ti dice.

[SkinBonno]

Ciao, risegui una scansione con Hijack, seleziona le caselle di queste voci e premi Fix Checked:

C:\Documents and Settings\Victor\Dati applicazioni\dwm.exe
C:\DOCUME~1\Victor\IMPOST~1\Temp\csrss.exe

Cancella i file:
C:\Documents and Settings\Victor\Dati applicazioni\dwm.exe
C:\DOCUME~1\Victor\IMPOST~1\Temp\csrss.exe

Scarica e installa Malwarebytes . Aggiornalo e fai una scansione completa del computer. Posta il rapporto ottenuto. Per ora non rimuovere nessuna eventuale minaccia rilevata, aspetta nostre conferme.